How to Fix Your GameStop PS3 Controller If It's Not Working Wirelessly

By Bethenny Watters ; Updated September 15, 2017

Using a wireless controller can make your PlayStation 3 gaming experience more convenient and enjoyable, but as with all electronic devices, wireless controllers can sometimes stop working. Both Sixaxis and DualShock 3 controllers can be used with the PlayStation 3. If these devices fail to work properly, a few troubleshooting tips may help you fix the problem and get back to your gaming.

Attempt to pair the wireless controller to another PlayStation 3 system to determine that the controller still works.

Move closer to the PlayStation 3 system. The maximum range for Bluetooth is 30 feet.

Reset your wireless controller to default settings by locating the "Reset" button on the underside of your controller near the "L2" shoulder button. Unfold a paper clip and insert it into the hole, pressing down on the button inside.

Connect the controller to the PlayStation 3, using the USB cable to again pair the system with the controller.

Turn on your PlayStation 3 and press the "PS" button on the controller once the USB cord is connected to both devices.

Assign a number to the controller. You may assign up to seven controllers at once. Check the port indicator on the controller to ensure that the number you assigned the controller has turned red. For Nos. 5 through 7, two port indicators will light up. Add the two numbers to get the assigned number for the controller. For example, a controller assigned No. 5 will have "1" and "4" illuminated on the controller.

Disconnect the USB cord from the controller to begin playing the game wirelessly.

Tip

The system must be turned on (the power indicator is lit solid green) in order to pair and assign numbers to controllers. Make sure you have fewer than seven Bluetooth peripherals paired with the PlayStation 3. If you own a controller that is not made by Sony, please contact the controller manufacturer for help.