How to Troubleshoot an iLuv HD

By Patrick Nelson ; Updated September 15, 2017

iLuv Creative Technology’s high-definition radio includes Apple iPod and iPhone connectivity. The device brings together a digital-stereo HD radio with a dual alarm clock, and plays and recharges your iPod or iPhone. Connectivity problems with the iLuv can include issues with the iPod or iPhone fitting the dock, not charging or not being recognized. Other issues can be related to audio. Problems like these with the iLuv can be corrected by following some troubleshooting steps.

Check for obstructions that can be causing the iPod not to fit in the dock. Debris on the connector can cause problems. Give the connectors a wipe with a soft, dry cloth. Try different adapters if the Apple product or iLuv is new, and you’ve not used them together before. There will be adapters for specific Apple products that came in the iLuv’s packaging.

Remove the iPod and reseat it again if the device isn’t recognized by the iLuv. Make sure the Apple device works properly by running through some functions, and then placing it in the dock. Try rebooting the iPod and then place it in the iLuv’s dock.

Switch the iPod’s radio off if you’d like the iLuv to charge it. The charging will not take place while the Apple device’s radio is on. Use the iLuv’s radio, instead.

Decrease the iLuv’s volume if sound seems distorted. Don’t forget the iPod’s volume, too. Try setting the Apple device’s volume to about 75 percent and then control the master volume from the iLuv.

About the Author

Patrick Nelson has been a professional writer since 1992. He was editor and publisher of the music industry trade publication "Producer Report" and has written for a number of technology blogs. Nelson studied design at Hornsey Art School.