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How to Troubleshoot a Cherry Master

The Cherry Master is a video arcade game that uses symbols such as cherries, bars and watermelons. When you enter a coin into the system you will need to line up three of a kind in order to win. You don’t have to call a technician every time you have a problem with your Cherry Master game -- many times you can diagnose or even repair the problem yourself.

Troubleshooting the Payout

Use your Cherry Master key to open the front door of the machine. Press the “Self Test Switch” on the process board. This board is located on the left hand side of the machine.

Go to the front of the Cherry Master machine and look for the number “3” on the “Coins Played” display. This will indicate that your machine is in test mode. Insert 10 quarters into the coin slot.

Press the “Spin” switch and wait for the machine to pay you out. Wait for three coins to fall into the tray. This signifies that the payout is working properly. Adjust the payout as needed via the control panel’s payout controller. Open the door and press the switch again to exit out of test mode.

Locate the hopper on the inside of the machine. This is the metallic slide lever sticking out of the right side of the machine. Remove any jammed coins from the hopper. Clean the hopper with the moist rag so the coins will not get stuck again.

Look for the shell wheel, the motor brake and the agitator inside the unit. These are located just below the hopper. Use the moist rag to clean these items thoroughly. If they are not cleaned, the machine will not be able to dispense coins to the winner.

Refilling the Payout

Open the door to the machine using the toggle switch at the bottom of the unit.

Look to the bottom of the unit to find the hopper. This is the large metallic "scoop" inside the machine.

Add 50 to 100 coins to the hopper for a payout.

Close the machine door and lock it via the toggle switch.

Plug the machine in to begin playing.

General Troubleshooting

Plug the machine in to see if it turns on. If it doesn't turn on, open the machine door from the toggle switch. Locate the fuse holder on the motherboard. This is located on the left hand side of the machine's inside. Pull the fuse out of the fuse holder and replace it with a new one.

Try to insert a coin into the coin receiver. If the receiver takes the coin but does not give you a credit on the screen, contact a service representative to replace the coin acceptor.

Try to insert a dollar bill into your bill acceptor. If the bill acceptor will not accept the bill, open the machine and check the bill drop box on the inside right hand side. Empty the bill drop box and try it again. Have a technician replace the bill acceptor if needed.

Listen for alarms and look for the "Service Light" to flicker on the front of the machine. This indicates that the machine was either tilted or there is a malfunction in the system. Call a service technician to perform a diagnostic test on the machine. He will need to replace the faulty equipment or do a hard reset on the motherboard.

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